Frequently Asked Questions: 

  • Do I need a visa to go to Cuba?
  • The visitor must have a valid passport or a travel document issued in your name and the corresponding visa or Tourist Card. The countries with which Cuba has free visa agreements are excepted. Tourist Cards can be requested from the Cuban consular offices. Also, at travel agencies and airlines. They are of two types: for individual tourists or for tourists traveling in groups. See more
  • ¿How can I pay in Cuba?
  • To pay in Cuba you can do it through the MLC prepaid cards, which are acquired in the network of CADECA offices, airports, hotels and ports; in the currencies quoted by CADECA: Canadian dollar, pound sterling, Swiss franc, Japanese yen, Mexican peso and euro for values of 50,100, 200, 500 and 1000. VISA or MASTERCARD cards not issued by United States institutions or banks are also authorized. United States or offices of these institutions in other countries. Ver más
  • Where can I find tourist information about Cuba?
  • We put at your disposal  our network of Tourist Information Centers (INFOTUR) located throughout the national territory:  in the main cities, airports and transportat terminals of tourist destinations.
    Our  network of Tourist Information Centers (INFOTUR) put at your disposal: 
    •    Useful information about  Cuba, according to your needs.. 
    •    Free  printed  and digital materials, will help you choose the best offers  for your enjoyment.
    •    Sale of maps, thematic guides, books, postcards, souvenirs, and other services.    
    See more
  • How is the weather in Cuba?
  • The Cuban climate  is tropical, seasonally humid, with maritime influence and  semi-continental. However, other climate  periods are  localized in the mountains systems and in the coasts.
    They are defined periods :  Low-rainfall: from November to April and rainy from May to October. See more.
  • What clothes or other accessories do you recommend for Cuba?
  • Personal belongings are those which, for their nature and quantity, can be reasonably used by the passenger during the trip, taking into account the duration, circumstances and purpose of the trip, as well as the passenger’s profession, activity and characteristics; excluding goods which, for their features, quantity and value, may have a business character or purpose. See more
  • Do I need a health insurance to enter Cuba?
  • From 2010, May 1st on, Cuban authorities demand from travellers who visit the Island a travel insurance policy with medical expenses coverage, as a requirement for entering the country. Travellers can purchase such a policy in their country of residence, prior to their trip, but they can also purchase it at their arrival in Cuba, just at the point of entering. See more
  • ¿What are the Cuban customs regulations?
  • For traveling to Cuba for pleasure or  recreation, the visitor must adjust his  trip to a tourism program contracted with international agencies that have  an agreement with the Cuban Ministry of Tourism (MINTUR) and must submit his  visa application to the tourist agency that hires the trip. You can also contact the Cuban consular offices of  the embassy in his country of residence, or the Cuban  representations where no embassy exists.
  • ¿Is medical care guaranteed in Cuban hotels?
  • In our country there is a travel assistance and insurance sales company that complies with the recommendations of the World Tourism Organization, to guarantee the necessary traveler protection and assistance. It has signed agreements with the main International Assistance Companies and the Cuban Insurance Companies.
  • ¿Is it possible to take pictures and movies freely in Cuba?
  • You can take pictures and movies freely, except in restricted areas and those signalled to be of military character and others. The museums and some places of interest have specific regulations. 
    For the pictures in colours, the best schedule is between the 09:30 hours and the 11:30 hours, and after the 16:00 hours 

  • ¿What are the official Cuban travel agencies?
  • -    Cubatur Travel Agency   
    -    Havanatur Tour and Travel   
    -    Viajes Cubanacán 
    -    Ecotur 
    -    Gaviota Tours
  • -    Paradise Cultural Tourism