Health and Security
Cuba is a safe tourist destination. The hospitality and kindness of its inhabitants, the tranquility of its streets and the freedom to walk the streets of the city at night reaffirm this. The ratings of our visitors, the Excellence Award as the safest country for tourism, presented at the XXXVIII International Fair of the branch -Fitur 2018-, in Madrid, Spain and its position in the list of the 25 most popular destinations in the world, corresponding to the TripAdvisor Traveller's Choice awards, confirm this.
Health and Security in Cuba
In line with the recommendations of the World Tourism Organization (WTO) to guarantee health protection and emergency assistance to travelers in each of the nations they visit, since it began to boost its tourism development Cuba has been concerned about this issue, which involves insurance, along with assistance services and medical services in Cuban health facilities, among other benefits.
Since 2010, the Cuban authorities have even established regulations to ensure that every person who arrives in the country complies with the requirement to have insurance with medical coverage valid in the national territory.
Travelers and potential residents can arrange for this insurance prior to their arrival, or when entering Cuba, This would give them advantages such as faster access to assistance when they need it, the ease of not having to use the insurance they have in their nation of origin and the fact of being protected with a product that is better adjusted to the Cuban reality.
Because the Travel Insurance and the Medical Expenses Insurance that the country makes available to you have been developed by Seguros Internacionales de Cuba, S.A. (ESICUBA), a company that has been working for more than 30 years so that these products incorporate more and more updated coverage and facilities.
ESICUBA works hand in hand with an entity named ASISTUR, which provides assistance to travellers and foreign residents when they require a service throughout the national territory and can also market such insurance directly.
With offices in the main tourist poles, an alarm center that works 24 hours a day and a team of experts trained to respond to any request, ASISTUR is linked to hotel medical offices, international clinics, pharmacies and specialized hospitals, which are accredited for the medical care of foreign visitors or residents in the country.
The company also has contractual relationships with another large network of national service providers with whom it ensures much more support for the assistance work. It also operates in conjunction with some 200 insurance companies and assistance companies from abroad so that their insurance benefits can be made effective in Cuba.
Cuban Travel and Medical Insurance
The products Esicuba offered today have diverse programs of coverage, which are very complete and can accommodate the needs of tourists and foreign residents.
The specific Travel Insurance is activated for short periods of time (up to 90 days) and has smaller limits, being able to face:
- Medical assistance in case of accidents or emergencies
- Outpatient or hospital-related medications
- Repatriations (Sanitary or funeral)
- Advance Funds
- Accident Insurance (includes death and permanent disability)
- Location and management of lost luggage
- Management of documents in cases of theft or loss
- Other expenses
On the other hand, Medical Expenses Insurance, hired mostly by diplomatic personnel, students and foreign businessmen with longer stays in the country, is usually valid for one year, with higher limits and a wider range of services, including:
- Hospitalization and Intensive Care
- Surgical and non-surgical medical expenses
- Clinical and special expenses
- Surgery and outpatient treatment
- Sanitary transfers
- Maternity and Newborn Expenses
- Medical emergency of pre-existing and/or congenital disease (for each medical emergency)
- Emergency Dentistry