Privacy Notice

The present privacy notice pursues to regulate the use of the website www.cubatravel.cu (hereinafter CUBA TRAVEL) and sets out how CUBA TRAVEL processes the personal data given by you when you visit this website.To comply with the legally established Bill 34/2002, from July the 11th , on electronic services and trade of the information society, following details are indicated:

- Name: INTERNET POWER HOTEL SA DE CV.
- Address: Nicolas bravo 125 entre Aquiles Serdan y Revolucion de 1910, La Paz, BCS. Mexico.
- Contact: info@internetpowerhotel.com
- Registry data:  January 29  2015 with Notary Lic. Felix Enrique Ortega Garcia,  Notary #5. Registered in Merchant Record 14544-I on Febrary Fecha 25 2015.

What personal information do we collect?

CUBA TRAVEL receives and stores a) information provided by you, b) information obtained from third parties c) public information, and d) information gathered by our systems, as described below.

For the recollection and use of this personal data, CUBA TRAVEL commits and obliges itself to follow and comply with the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility.

What do we use your personal information for?

Your personal information will be used to provide the services and products you’ve requested and inform you about changes in these services, in general, to comply with the obligations we’ve acquired with you. For the purposes mentioned before, we require personal information from you, such as name, last name, phone number, email, address, zip code, as well as reservation numbers linked to the user and the search history. Your personal information can also be used to inform you about new services or promotions related to other services acquired previously; inform you about changes in our services or make evaluations about products and services in order to improve their quality.

How do we collect your personal information?

All the data we request is collected in a lawful way according to the law, with your consent, collecting only and exclusively the necessary, correct and updated data for the only purpose of delivering the service you request from us. At the moment of making a reservation in CUBA TRAVEL you will give us personal information (names, last names, nationality, etc.), as well as information about your credit or debit card (number, cardholder name, code and expiration date). All the information that CUBA TRAVEL collects from you is used in a confidential manner.

Use of Cookies.

In order for the CUBA TRAVEL website to work properly it uses first-party and third-party cookies.

What are the Cookies?

A cookie is a file that is downloaded in the user’s device when entering determined websites to store and get information about the navigation made from that device.

The cookies allow that website storing and getting information about the user’s decisions and habits.

It is important to highlight that the use of the cookies doesn’t provide personal data about the user, who remains anonymous.

The user can set up his browser to reject the use of cookies, in which case the personalization of the experience would not apply although he can still access the contents of our websites in a normal way.

In this Wikipedia page (https://en.wikipedia.org/wiki/HTTP_cookie) is possible to get more information about what the cookies are and how do they work.

What type of Cookies do we use?

The Cookies, depending on their permanence, can be divided into Session or Permanent Cookies. The first ones expire when the user closes the browser. The second ones expire when the objective that they work for has been reached or when they’re deleted manually.

Additionally, depending on their objective, the Cookies can be classified as it follows:

  • Geolocation Cookies: these Cookies are used to find out in what country are you when you visit a website or request a service. This Cookie is completely anonymous and is only used to guide the content to your location, like, for instance, for the language. We don’t track the exact location from where you’re visiting us nor do we store the geolocation information of your devices in any case whatsoever.
  • Social Cookies: are those necessary for external social networks:
  • Facebook: https://www.facebook.com/policies/cookies/
  • Twitter: https://twitter.com/en/privacy
  • YouTube: http://www.google.com/intl/es/policies/technologies/cookies
  • Analytics Cookies: Each time a user visits a website or service, a tool from an external provider (Google Analytics) creates an analytical Cookie in the user’s device. This Cookie, which is only generated in the visit, will work in future visits to our service in order to identify the visitor in an anonymous way. The main objectives are:

Allow the anonymous identification of the users through the “Cookie” (identifies browsers and devices, not people) and the approximate number of visitors and their tendency in time.

Identify in an anonymous way the most visited contents and the most attractive ones for users.

Know if the user visiting the page is new or is repeating a visit.

Important: the Cookie will never be linked to any personal data that can identify you. These Cookies will only be used with statistic purposes in order to get metrics about the use of our websites.

To get more information about the privacy policy of these analytics tools visit: Google Analytics (https://policies.google.com/privacy?hl=en).

How to disable the Cookies in the browser

Most browsers allow users to set up the cookies and to choose which ones they want. These settings are usually found in ‘options’ or ‘preferences’ in your browser menu.

These are the instructions to set the cookies up in the main browsers:

How can I access, rectify or cancel my personal data?

You have the right to access, rectify and cancel your personal data, as well as oppose its use, or revoke the consent you’ve initially given us through the procedures we’ve implemented. To know these procedures, the requirements and terms, you can get in touch with Engineer José Hernández Morales via email at pepe@internetpowerhotel.com or calling at 52 (612) 122 9414.

Changes to this Notice.

This Privacy Notice was last changed and updated on June 10, 2019. CUBA TRAVEL can make changes to this Policy in the future, which will be publicly available on this Privacy Notice section. In order to be aware and informed of these changes we suggest to visit this page often. In case you don’t agree to these updates, you must send an e-mail to the email address previously mentioned, requesting the cancellation of your personal data.